Terms & Conditions

Users must have the bill payer’s permission before using any Support My Mosque Services. All texts (SMS) you send could be billed by your mobile service provider, it’s important for you to ensure that these are included in your free or inclusive text (SMS) plan.

Support My Mosque Service does not bill you for this Service, and your mobile charges are your responsibility. Depending on available services, the Support My Mosque Service is generally available on most UK Mobile Networks, and is supplied by Support My Mosque (“Support My Mosque’ “us”, “our” or “we”). The Support My Mosque Service utilises mobile phone numbers and provides them to the customer (“you”, “your*, “bill payer”), to access the Service(s).

These Numbers can be used with all mobile phone networks but may be chargeable. The Numbers may be removed at anytime from your free or inclusive text allowances and it is “yours” the customers sole responsibility to know how much you will be charged when texting these Numbers.

Support My Mosque takes no responsibility and is not liable for any charges you receive for using the Support My Mosque Service.

General Terms:

These Terms of Service constitute your agreement with Support My Mosque Product(s) and Service(s).

Support My Mosque Number(s) are numbers provided by us that you must use to access the service Texts to the Numbers may be included in yours the bill payer’s inclusive texts, but may also be billed by yours the bill payer’s mobile network.

The numbers provided by us, you must utilise to earn your rewards credit.

Texts to Numbers may be included in yours the bill payer’s inclusive plan, but may also be billed to you the bill payer by the bill payer’s mobile network.

“Terms of Service” are the terms governing the relationship between You and Us under which We will provide access to and use of our Website, our
Products and Services and any other information and services offered via our Website.

“You”l”your””Customer” shall mean any person that uses any of the Products or Services promoted by Support My Mosque, and includes any person enabled or permitted by the Customer to use these Products and Services.

Acceptance of Terms:

By downloading the App and using our Products and Services, you agree to be bound by these Terms of Service, If you do not agree to the Terms of Service you may not activate or use the service.

Support My Mosque may renew, modify or amend the Terms of Service from time to time. If you continue to use the Support My Mosque Services you accept such revisions, and accept all responsibility.

Support My Mosque is not liable for any misuse, fraud, corruption, illegal actions taken on yours the bill payers mobile plan; all usage is your own full responsibility.

Jurisdictional Restrictions:

If you are residing in a jurisdiction where it is prohibited by law to offer or use our Products or Services, you may not enter into this Agreement

Third Party:

Your access to and use of a service provided by a third party service or content provider, including but not limited to your local mobile operator
(“Provider”), may be subject to the Provider’s terms and conditions. For the avoidance of doubt in using any such Provider service You will still be bound by these Terms of Service to the extent they are applicable. If you send a text to a phone number provided by Support My Mosque, the text may be charged by your Provider, regardless of whether you earn any reward or credit for the text.

Use of Support My Mosque Services We grant you a non-exclusive non-transferable right to view and use Our Products and Services and the Content (as defined in the following) via your mobile phone for and subject to your compliance with these Terms of Service.

No Unlawful or Prohibited Use:

You expressly acknowledge and agree to use any Our Products Services solely for lawful purposes. In this respect you may not, without limitation
(a) intercept or monitor, damage or modify any communication which is not intended for you, (b) send any unsolicited commercial communication not permitted by applicable law, (c) use any Support My Mosque Services in any fraudulent way, (d) expose any third party to material which is offensive, harmful to minors, indecent or otherwise objectionable. Further, you may not use any Support My Mosque Service in any manner that could damage, disable, overburden, or impair any Support My Mosque services, or the network(s) connected to any Support My Mosque server, or interfere with any other party’s use and enjoyment of the Support My Mosque Services.

Submission of Information to Support My Mosque:

In the course of using the Support My Mosque Service, users may provide information about themselves, which may be visible to certain other
users (see Support My Mosque’ Privacy Policy to learn more about information collected on this Site).

You understand that by posting materials or information on the Site or otherwise providing feedback and/or suggestions to Support My Mosque you are granting to Support My Mosque a royalty-free, worldwide, transferable. sub-licensable, perpetual, irrevocable license to use this information in the course of offering Our Products and Services. Furthermore, you understand that Support My Mosque retains the right to reformat, excerpt, or translate any materials submitted by you.

Disclosure of Information:

Support My Mosque reserves the right at all times to disclose any information as Support My Mosque deems necessary to satisfy any applicable
law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Support My Mosque’ sole discretion.

No Warranties:

Support My Mosque does not make any express warranty regarding Our Products and Services and disclaim any implied warranty, including any warranty of merchant ability satisfactory quality, or fitness for a particular purpose; however Support My Mosque shall endeavour to provide Our Products and Services with minimum disruptions. Support My Mosque cannot guarantee that Our Products and Services will always function without disruptions, delay or other imperfections and Support My Mosque may choose not to provide service to countries or calling areas at its sole discretion. Since Our Products and Services will be transmitted through public Internet lines and the public switched telephony network you acknowledge that there may be power outages or Internet service disruption and you may experience some disruptions in Our Products and Services, e.g. packet loss and delay.

Additionally, you also understand that calls to or from the public switched telephony network are not encrypted and as such, could be potentially subject to eavesdropping by law enforcement officials or other third parties over the public Internet.

Support My Mosque will not be liable for any disruption, delays, eavesdropping or other omissions in Our Products and Services.

Suspension And Interruption:

Support My Mosque is entitled, without any liability, to refuse, restrict, limit, suspend and/or interfere or interrupt Our Products and Services or any part thereof, without any notice to you for the repair, improvement, suspension and / or upgrade of Our Products and Services or for any of the reasons for termination set forth below in these Terms of Service. In addition, at any time Support My Mosque may prevent use of Our Products and Services for any reason, including but not limited to, fraudulent patterns, excessive usage, billing irregularities and unlawful use


The content of the communication is entirely the responsibility of the person from whom such content originated. You, therefore, may be exposed to content that is offensive, harmful, indecent or otherwise objectionable.

Support My Mosque will not be liable for any type of communication spread by means of Our Products and Services.

Intellectual Property Rights:

All copyright, trademarks, patents and other intellectual property rights in any material or content (including without limitation software, data, Applications, information, text, photographs, music, sound, videos, graphics, logos symbols, artwork and other material or moving images) contained on Our Site or accessible via Our Products and Services (“Content) is owned by Support My Mosque. All rights are expressly reserved. Furthermore, Support My Mosque has the right to remove any materials posted to the Site in its sole discretion.

Porting Your Number:

It is very important that you update your App in the event that you change mobile networks; to identify your new network otherwise you may be charged by your new network because the existing services may not compatible with your new network. We cannot be held responsible for any customer charges resulting from incorrect membership details If you change your network, simply delete and re-download the App again.

Roaming Charges:

Roaming Charges are charged in addition to any charges you may incur when connecting to Our Products and Services from another country.

Termination and Cancellation:

Our Products and Services


If you breach any representations to us or fail to perform any of the promises you made in the Terms of Service, or if you are subject to any proceeding under the bankruptcy acts or similar laws, you will be in default and we may, without notice to you, suspend Our Products and Services and/or terminate the Terms of Service.

Limitation of Liability:

Support My Mosque is not liable for acts or omissions of another Provider, for information provided through your Device, equipment failure or
modification, or causes beyond our reasonable control. We are not liable for service outages nor for service limitations or interruptions We are not liable for any accidents or incidents which result from the use of Our Products and Services by you or any other person. Our liability and the
liability of any underlying Provider for any failure or mistake shall in no event exceed Our Products and Services charges during the affected period We and any underlying Provider are not liable for any incidental, punitive or consequential damages such as lost profits. We, and any underlying Provider, are not liable for economic loss or injuries to persons or property arising from the use of Our Products and Services. This paragraph shall survive termination of the Terms of Service.


We may assign all or part of the Terms of Service without such assignment being considered change to the Terms of Service, and without notice
to you. We are then released from all liability. You may not assign the Terms of Service without our prior written Approval.

Applicable Law and Competent Court The Terms of Service shall be governed by and construed in accordance with the laws of England, Wales and Northern Ireland without giving effect to the conflict of laws or provisions of England, Wales and Northern Ireland or your actual state or country of residence. Any legal proceedings arising out of or relating to this Agreement will be exclusively subject to the jurisdiction of the courts of the district of England, Wales and Northern Ireland.

Entire Agreement:

These general Terms of Service represent the entire agreement between you and us and supersedes all prior offers, contracts, agreements and representations. The Terms of Service supersede all promises made to you by our client services agents representatives or employees. If any part of the Terms of Service is found invalid, the balance remains enforceable.